Della picks up while you're under a sink, on a roof, or driving between jobs — gets the address first, asks the right safety questions, books the soonest available tech. Emergencies route immediately. 16 languages, no per-job commission.
A homeowner with a burst pipe doesn't leave a voicemail — they call the next plumber on Google. Industry data puts service-trade missed-call rates between 28% and 45%. Every missed call is a lost job, often $300–$3,000 of revenue gone in 12 seconds of unanswered ringing.
Your tech is in someone's basement holding a wrench. Outsourced answering services charge $200+/mo, don't know your service area, and route every call to a human who has to ask 'where are you located?' before they can do anything. Della asks the address first, knows your zones, and books or dispatches in real time.
Emergency dispatch + routine maintenance bookings. Della asks safety questions before anything else (gas smell? water shutoff?).
Service-call sizing matters — Della distinguishes a 30-min outlet swap from a 4-hour rewire and books the right block.
Recurring-route booking. Della sees that you clean Marie's house every other Tuesday and books accordingly.
Each capability is a real tool the AI invokes during a call. Nothing is faked. Every action shows up in your dashboard within seconds.
Service address before anything else. Without it, nothing else matters. Della confirms street + city + postal/ZIP and validates it's in your service zone.
Dispatch slot, diagnostic visit, estimate visit — the right type for the job. Reads your tech availability live and confirms with the caller.
Gas smell? Tells the caller to leave the building immediately and call the gas utility. Sewage backup? Dispatches the soonest tech. Sparking outlet? Walks them through unplugging + cuts the call to your on-call line.
Gate code, parking, dog on premises, who'll be home — all asked naturally and written to the booking so the tech walks in prepared.
Standard 'diagnostic visit' or 'trip charge' fee from your config. Anything beyond that is the tech's call once they see the work — Della never quotes a job she can't see.
Full transcript + outcome label. Searchable. Yours. Caller history matched on subsequent calls so repeat customers don't re-state their address.
Every Della booking is yours — no commission, no per-call fees, no marketplace cut. 14-day free trial on every plan.
Independent operators & single-location.
Small teams (1–5 staff). Most popular.
Multi-staff or multi-location.
14-day free trial. No card. Setup takes 15 minutes.