DellaRead every call. Search every word.
Every call Della handles produces a full transcript, a one-line summary, an intent label, and an outcome marker. Searchable in seconds. Exportable for audit. Structured for action.
If you can't search it, you don't own it.
Most answering services give you a one-line summary written by a human, weeks late, with no way to find the call where someone asked about your hours or your pricing. That's not a record. It's a memo.
Della transcribes every call in real time, classifies intent (booking, FAQ, complaint, transfer-requested, spam), labels the outcome (booked, escalated, message taken, dropped), and indexes every word. You can search 'allergic reaction' and find every patient call in three months that mentioned it. You can export everything as JSON for your CRM or your audit binder.
What Della does on the call.
Full transcript per call
Every word the caller and Della said, time-stamped, with speaker labels. Lossless capture.
Intent classification
Each call labeled: booking, reschedule, FAQ, transfer requested, complaint, spam, or other. Filter your dashboard by any intent.
Auto-generated summary
One-line summary at the top of every transcript: who called, what they wanted, what happened. Read 50 calls in 5 minutes.
Full-text search
Search any word, phrase, or caller name across every transcript ever. Useful for callbacks, audits, and 'what did we tell that customer?' moments.
Tool-call trace
See every action Della took during the call: calendar lookups, booking writes, transfer attempts. Useful for debugging and trust.
Export to JSON / CSV
Bulk export by date range, intent, or caller. Drop into your CRM, your CPA's audit folder, or your QA spreadsheet.
Call from your phone and try it: book a time, ask a question, switch languages. She tells you she is an automated assistant, then does the job.
Call DellaDella vs. the alternatives.
| Della | Hybrid answering service | Voicemail transcription | Pen and paper | |
|---|---|---|---|---|
| Full transcript per call | Yes | Summary only | No | Manual notes |
| Intent classification | Auto, 12 categories | Manual tagging | No | No |
| Searchable across calls | Full-text | By date only | No | Spreadsheet hunt |
| Tool-call trace | Yes | No | N/A | N/A |
From $34.99 a month. Every booking is yours.
No commission, no per-booking fee, no setup fees. 14-day money-back guarantee.
Common questions.
Still unsure? Call Della at +1 (818) 918-4562 and ask her.
How accurate are the transcripts?
Della uses Whisper-class speech-to-text. Word error rate is typically under 5% for clear English calls and under 10% for accented or noisy calls. Transcripts include confidence scores per segment.
Can I delete transcripts for privacy?
Yes. Retention is configurable per business: 30, 60, 90 days, or off entirely. You can also bulk-delete by caller or date range, and individual callers can request deletion under GDPR/CCPA.
Are transcripts encrypted?
Yes, at rest (AES-256) and in transit (TLS 1.3). Pro tier supports BYO encryption keys.
Do transcripts work in non-English?
Yes for all 16 supported languages. Transcripts are stored in the caller's language; on Pro you can also auto-translate to English for review.
Stop guessing what your callers asked for.
14-day money-back guarantee. Read every call from day one.