DellaSpeak the caller's language. Without lifting a finger.
Della auto-detects the caller's language in the first two seconds and runs the entire conversation in that language, including booking, intake, and FAQ. 16 languages out of the box. No menu prompts. No 'Press 2 for Spanish.'
Your callers don't all speak English.
Census data: 22% of US households speak a non-English language at home. Hybrid answering services usually support 1 or 2. Most answering services support 1-3. The languages you don't support are the customers you don't serve.
Della detects the caller's language from the first words they speak, no menu, no 'Marque dos para español.' If the caller starts in French, Della replies in French. If they switch to English mid-sentence, Della follows. The booking happens, the intake completes, the call ends, all in the language the caller is most comfortable with. Multilingual is included on every plan, including Solo.
What Della does on the call.
Auto language detection
Della identifies the caller's language from the first 1-2 seconds of speech. No IVR menu prompts.
Mid-call switching
Caller starts in English, switches to Spanish, switches back? Della follows seamlessly.
Vertical-specific vocabulary
Della knows medical terms in Spanish, legal terms in French-Canadian, accounting terms in Mandarin. Vertical-aware in every language.
Quebec French (informal tu)
FR-CA uses informal tu form by default, the Quebec convention. Standard fr-FR uses vous. Configurable per business.
Right-to-left support
Arabic and Hebrew transcripts render correctly in your dashboard. Della's voice handles RTL languages with the same fluency as LTR.
Auto-translation in dashboard
Pro tier auto-translates every transcript to English for your team to review, while preserving the original language.
Call from your phone and try it: book a time, ask a question, switch languages. She tells you she is an automated assistant, then does the job.
Call DellaDella vs. the alternatives.
| Della | Hybrid answering service | Generic answering service | Front desk staff | |
|---|---|---|---|---|
| Languages supported | 16 | 2 (EN/ES) | 1 typically | 1 |
| Auto language detection | Yes | Menu prompt | No | Caller chooses |
| Mid-call switching | Yes | Restart in new language | N/A | No |
| Multilingual price | Included | Premium tier | N/A | Hire bilingual staff |
From $34.99 a month. Every booking is yours.
No commission, no per-booking fee, no setup fees. 14-day money-back guarantee.
Common questions.
Still unsure? Call Della at +1 (818) 918-4562 and ask her.
Which 16 languages?
English (US, UK), French (FR, FR-CA), Spanish (neutral Latin-American), Italian, German, Portuguese (Brazilian), Dutch, Danish, Swedish, Norwegian, Finnish, Russian, Japanese, Korean, Simplified Chinese, Traditional Chinese, Arabic.
What happens if the caller speaks a language Della doesn't support?
Della defaults to English and offers to take a message. The dashboard logs the unsupported language for your awareness, and we use the data to prioritize what to add next.
Can I disable certain languages?
Yes, useful if you don't service certain markets and don't want to imply you do. Della will switch to English if she detects a disabled language.
Are there language-specific voice options?
The multilingual default is one consistent voice across all 16 languages. Pro tier adds language-specific voices (e.g., a native Mexican Spanish voice instead of neutral LATAM).
Stop losing the callers who don't speak English first.
14-day money-back guarantee. 16 languages on every plan, including Solo.