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Call Handling · Always-on

First-ring answer. Every time.

Della picks up the phone within one second of every call, every hour of every day. No voicemail. No hold music. No after-hours dead zone. The AI is awake when you aren't.

24/7
Always available
<1s
Pickup time
0%
Calls to voicemail
16
Languages spoken
24/7 AI Pickup — Della AI receptionist
Why it matters

Most missed calls happen after 6 PM.

Industry research consistently shows 25 to 50 percent of inbound calls to small service businesses go unanswered, and a disproportionate share of them happen outside business hours. Every missed call is a prospect who picked the next provider on their list.

Hiring an after-hours receptionist costs $40K+/year. Outsourced answering services route to humans who don't know your services or calendar. Della picks up every call within one second, knows your live availability, and books the appointment before the caller hangs up — at $24.99 to $179 per month, flat.

24/7 AI Pickup — the problem Della solves
What's inside

How it works.

24/7 AI Pickup in action — Della dashboard view
How Della compares

Della vs the alternatives.

DellaHuman answering serviceVoicemailAfter-hours dead zone
Pickup time<1 second15-45 sec (humans)Voicemail prompt5+ rings then drop
Available 24/7YesYes (with surcharge)NoNo
Available holidaysYesPremium tierNoNo
Cost per month$24.99-$179$300-600FreeFree
24/7 AI Pickup — Della versus the alternatives, visualized
Pricing

Pay for minutes, not bookings.

Every booking is yours — no commission, no per-call fee. Solo for independent professionals, Starter for small teams, Pro for multi-staff or multi-location practices.

Solo
$24.99/mo

Independent professionals.

  • 80 AI minutes / month
  • 1 dedicated phone number
  • 16 languages
  • Real calendar booking
  • Full transcripts
  • Overage: $0.30/min
Pro
$179/mo

Multi-staff or multi-location.

  • 1,000 AI minutes / month
  • Everything in Starter
  • Custom voice cloning
  • Multi-location routing
  • Advanced analytics + REST API
  • Priority phone support

14-day free trial · No credit card · Cancel anytime · 30-day money-back

Related features

Works with the rest of Della.

FAQ

Common questions

Does Della really pick up in under one second?
Yes — the underlying call infrastructure (Vapi + Twilio) routes the call to the AI agent immediately on first ring. Average pickup is around 800ms from when the caller's phone connects.
What if my carrier still rings before forwarding?
Forwarding rules are carrier-specific. Most carriers let you set 'forward immediately' or 'forward after N rings.' Set to immediate for true first-ring answer. Della's setup wizard walks through the major carriers.
Will callers know it's an AI?
Della identifies herself as an AI receptionist when asked directly (legal requirement in some jurisdictions, ethical default everywhere else). Callers consistently report not being able to tell at first.
What happens if Della's service goes down?
Calls fall back to voicemail or your previous routing — same as if your office line went down. Della's uptime SLA is 99.9% on Pro tier; we publish status at status.calldella.ai.

Stop sending callers to voicemail.

14-day free trial. Della picks up the first ring within 15 minutes of setup.