DellaSee every call. As it happens.
The dashboard updates live: incoming calls, in-progress conversations, just-completed bookings, escalations fired. Filter by date, caller, outcome, intent. Drill into any call's full transcript and tool trace.
If you can't see it, you can't tune it.
Most AI receptionist tools give you a weekly summary email. By the time you spot a problem (calls being dropped, a particular intent failing), it's been happening for days.
Della's dashboard updates live. Calls in progress show as 'On call.' Just-completed bookings appear with the caller's name and service within seconds. Escalations fire visible alerts. You can scrub through any past call's full transcript, see Della's tool calls (calendar lookups, booking writes, transfer attempts), and spot patterns across thousands of calls.
What Della does on the call.
Live call feed
Calls in progress show as they happen. See volume by hour, day, week. Spot peak hours and slow times at a glance.
Top-line KPIs
Calls today, booked by AI, escalated, missed. Comparison vs yesterday, last week, last month. Trend charts.
Full search across calls
Search by caller name, number, intent, outcome, transcript text. Find that one call from last month in seconds.
Drill into any call
Click a call to see full transcript, intent, outcome, tool trace, and recording (if enabled). Audit-ready every time.
Custom alerts
Get notified (email, SMS, Slack) when specific things happen: an escalation fires, a new VIP calls, your minute budget hits 80%.
Mobile apps
Same dashboard on iOS + Android. Manage Della from anywhere, accept warm transfers, review calls, tweak rules.
Call from your phone and try it: book a time, ask a question, switch languages. She tells you she is an automated assistant, then does the job.
Call DellaDella vs. the alternatives.
| Della | Hybrid answering service | Generic answering service | Voicemail | |
|---|---|---|---|---|
| Live updates | Real-time | Hourly | Weekly email | N/A |
| Full search across calls | Yes | By date | No | Spreadsheet |
| Drill into transcripts | Yes | Summaries only | No | N/A |
| Custom alerts | Yes (Email/SMS/Slack) | Limited | N/A | N/A |
Works with the rest of Della.
From $34.99 a month. Every booking is yours.
No commission, no per-booking fee, no setup fees. 14-day money-back guarantee.
Common questions.
Still unsure? Call Della at +1 (818) 918-4562 and ask her.
How real-time is real-time?
Calls in progress appear within 2-3 seconds of the call starting. Booking writes and transcripts appear within 5-10 seconds of call end. Updates push via WebSocket, no refresh needed.
Can multiple team members use the dashboard?
Yes. Pro tier supports unlimited team seats with role-based permissions (owner, manager, staff, view-only).
Is the dashboard mobile-friendly?
Yes, fully responsive web, plus dedicated iOS + Android apps. The mobile apps add push notifications for warm transfers and escalations.
Can I export dashboard data?
Yes. CSV export of any view, any date range. Pro tier adds scheduled exports (daily/weekly/monthly emails).
Stop waiting for a weekly summary.
14-day money-back guarantee. The dashboard goes live the moment you sign up.