Della ships with four named ElevenLabs voices — Rachel, Sarah, Adam, Brian — plus a multilingual default that handles 16 languages out of the box. Switch anytime in your dashboard. Custom voice cloning available on Pro.
When a caller's first impression is a robotic, generic AI voice, they hang up. When it's a warm, professional voice that matches your brand, they keep talking. Voice is not a cosmetic choice — it's the conversion lever.
Della uses ElevenLabs — the industry leader in natural AI voice. The four named voices (Rachel, Sarah, Adam, Brian) cover Female/Male x Friendly/Professional. Most callers don't realize they're talking to an AI. The multilingual default voice handles 16 languages with the same voice identity, so a French caller and an English caller hear the same Della.
ElevenLabs catalog favorite. Friendly, approachable, ideal for salons, spas, and consumer-facing service businesses.
Crisper, more formal. Ideal for clinics, law firms, accountants, and any business where authority signals matter.
Warm male voice with conversational energy. Ideal for businesses with a casual, approachable brand.
Calm, authoritative male voice. Ideal for legal, financial, and high-trust verticals.
Female voice that handles English, French, Spanish, Italian, German, Portuguese, Dutch, Danish, Russian, Arabic, Japanese, Korean, Mandarin, and more. Same voice identity across all languages.
Upload 30 seconds of someone speaking and Della clones their voice for your AI receptionist. Use your owner's voice, your brand spokesperson, or hire a voice actor.
| Della | Smith.ai | Generic IVR | Hold music | |
|---|---|---|---|---|
| Number of voice options | 4 named + multilingual + custom | 6 options | 1 generic robot voice | N/A |
| Voice provider | ElevenLabs | Custom (mixed quality) | TTS engine v1 | N/A |
| Switch voice live in dashboard | Instant | Submit ticket | N/A | N/A |
| Custom voice cloning | Yes (Pro) | Enterprise only | No | N/A |
Every booking is yours — no commission, no per-call fee. Solo for independent professionals, Starter for small teams, Pro for multi-staff or multi-location practices.
Independent professionals.
Small businesses (1–5 staff). Most popular.
Multi-staff or multi-location.
14-day free trial · No credit card · Cancel anytime · 30-day money-back
14-day free trial. Try all 4 voices, keep the one your callers respond to best.
